Submitting Digital Files

FILE TYPES: We accept JPEG or TIFF files only. Save your jpegs with the highest quality level (12) and “baseline standard” for best results. A JPEG will result in shorter upload times if you will be sending your file via FTP. Please no CMYK, PSD or LZW compressed files. If you work in layers, be sure to flatten the file and remove any extra channels before sending.

COLOR SPACE: Please save your files in the sRGB color space in 8 bit color.

SHARPENING: Please do not sharpen your files prior to submission unless your file is severely soft or out of focus. Our printer hardware will supply the sharpening effect.

COLOR CORRECTION: If you are color correcting your own files in Photoshop, please make sure you are using the sRGB color mode. Do not use CMYK or Grayscale. It is not mandatory to embed a profile, but if you do, please use sRGB.

UNITS: It is not necessary to build your digital images into units for printing. We will take your individual image and automatically build the necessary units to complete your order. If you do build your own units using two different images, we can only do an average color call for the entire print.
FILE SIZES: There are several ways to size your files for printing. The easiest method is to crop the file for subject composition, leaving the resolution of the file unchanged. This method should keep the integrity of the photo and not interpolate the data. Resampling and interpolating takes time and is not necessary. The lab can take care of any resampling at a much faster rate with higher quality results. Below are the minimum required image sizes to produce prints of acceptable sharpness and quality. Please do not submit any file larger than 100MB for printing.
    4x5: 4 - 5 MB
    8x10: 5 - 7 MB
    16x20: 7 - 11 MB
    20x24: 11 - 14 MB
    24x30/30x40: 14 - 20+ MB

ASPECT RATIOS: We have found that most digital cameras shoot with an aspect ratio that is closer to a 5x7 than the 8x10 ratio used in film. This means that if you order a print size with a different aspect ratio than 5x7, the image will be placed on the print so that the entire print area is covered with image, not leaving any excess around the edges. Our software and printers crop from the center of your image out. Therefore, when shooting digital, you will need to leave more room around your subject than you did when using film if you will be ordering prints with varying aspect ratios.

WHITE BALANCE: Custom white balance yields the best color possible. By using the preset settings on your camera, you will achieve more accuracy than Auto White Balance, but you will not see the consistency that can be achieved with a Custom White Balance.


CROPPING: To crop your images in most software programs: Use your cropping tool provided. Enter the width and height dimensions, leaving the resolution area blank. This will remove any unwanted pixels without altering the file resolution.